Relivix focuses on thoughtfully selected wellness products that combine comfort, practical design and easy-to-use features. Our aim is simple: to make everyday relaxation, recovery and wellbeing easier to enjoy at home.

Yes. We choose products specifically with everyday home use in mind. Each product includes guidance on how to use it correctly and get the most from your purchase.

Each product page explains its key features, intended uses and how it works. If you're still unsure, contact our customer care team and we'll be happy to help.

Relivix is primarily an online retailer, allowing us to offer our products directly to customers throughout the UK.

Simply visit our Contact Us page and complete the online form. For questions about an existing order, please include your order number so we can assist you more quickly.

We currently deliver to addresses throughout the United Kingdom.

We offer free UK delivery on eligible orders. Any applicable delivery charges will always be clearly displayed before you complete checkout.

Orders are typically processed within 24–72 hours, with delivery usually taking approximately 3–9 business days after processing.

Once tracking information becomes available, we'll send it to the email address you provided at checkout so you can follow your delivery.

Check your tracking information first for the latest update. If your order appears significantly delayed or hasn't arrived within the expected timeframe, contact our customer care team with your order number and we'll help investigate.

Yes. If you've changed your mind, contact us within the applicable returns period and we'll provide instructions for returning your order. Please refer to our Returns & Refund Policy for the full conditions.

Contact us as soon as possible with your order number and details of the problem. We may ask for photographs or other information so our team can quickly assess the issue and arrange an appropriate solution.

Contact our customer care team through the Contact Us page with your order number and reason for returning the item. We'll then provide the appropriate return instructions.

Once an eligible return has been received and inspected, we'll process your refund to the original payment method. Your bank or payment provider may then require additional time for the funds to appear in your account.

Contact us as quickly as possible. We process orders promptly, so we'll do our best to cancel your order, but we cannot guarantee cancellation once processing or dispatch has begun.